Reference

Digital accessibility glossary

The terms you'll meet in audits, laws and procurement documents, defined in plain English.

Accessibility Conformance Report (ACR)
A completed VPAT® describing how a specific product conforms to accessibility standards, criterion by criterion. See VPAT & ACR.
Accessibility statement
A public page describing a website's accessibility standard, status, known limitations and how to get help. See how to write one.
Alt text (alternative text)
A text description of an image that screen readers read aloud. See the alt text guide.
ARIA (WAI-ARIA)
Accessible Rich Internet Applications: HTML attributes that give custom components a role, name and state for assistive technology. Best used only when native HTML can't do the job.
Artifact (PDF)
Content in a PDF marked as decorative or repetitive — page numbers, running headers, decorative lines — so screen readers skip it.
Assistive technology (AT)
Hardware or software people use to access computers: screen readers, screen magnifiers, refreshable braille displays, switch devices, voice control.
Auxiliary aids and services
The ADA's term for ways of making communication effective for people with disabilities, such as captions, braille, accessible electronic formats and screen-reader-compatible websites.
Captions
Synchronized text of the dialogue and important sounds in a video, for people who are deaf or hard of hearing. Required for prerecorded video at WCAG Level A and live video at AA.
Conforming alternate version
A separate accessible version of content. Under the ADA Title II rule it's allowed only when the primary content can't be made accessible for technical or legal reasons.
Contrast ratio
The difference in luminance between text and background, from 1:1 to 21:1. WCAG AA requires 4.5:1 for normal text. See color contrast.
Demand letter
A letter from a plaintiff's lawyer alleging accessibility violations and demanding payment and remediation before or instead of a lawsuit. See how to respond.
EN 301 549
The European standard for ICT accessibility, used for public procurement and to show conformity with the European Accessibility Act. Its web requirements align with WCAG 2.1 AA.
European Accessibility Act (EAA)
EU Directive 2019/882, applying since June 28, 2025 to many products and services sold to EU consumers. See EAA.
Focus indicator
The visible outline or highlight showing which element has keyboard focus. Required by WCAG 2.4.7.
Keyboard trap
A component that keyboard focus can enter but not leave, a WCAG Level A failure (2.1.2).
Matterhorn Protocol
The PDF Association's set of 136 failure conditions for testing PDF/UA conformance, about two-thirds of which can be machine-checked.
OCR (optical character recognition)
Software that turns images of text — such as scanned pages — into machine-readable text. See scanned PDFs.
Overlay
A third-party script that adds a toolbar and attempts automatic fixes in the browser. It doesn't make websites WCAG-conformant. See overlays.
PAC (PDF Accessibility Checker)
A free Windows tool that checks PDFs against PDF/UA and the machine-testable Matterhorn conditions.
PDF/UA (ISO 14289)
The international standard for accessible PDF files. See PDF/UA vs WCAG.
POUR
WCAG's four principles: Perceivable, Operable, Understandable, Robust.
Public accommodation
Under ADA Title III, a private business open to the public in one of twelve categories, such as stores, restaurants, hotels, banks and doctors' offices.
Public entity
Under ADA Title II, any state or local government and its departments, agencies, special districts and instrumentalities.
Reading order
The sequence in which assistive technology reads content. In PDFs it's set by the tag tree, not the visual layout.
Remediation
Fixing accessibility barriers in code, content or documents so they conform to a standard.
Screen reader
Software that reads on-screen content aloud or to a braille display and lets users navigate by headings, links, landmarks and form fields. Examples: JAWS, NVDA, VoiceOver, TalkBack.
Section 504
Part of the Rehabilitation Act of 1973 prohibiting disability discrimination by recipients of federal funding. See HHS Section 504 rule.
Section 508
Part of the Rehabilitation Act requiring federal agencies' ICT to be accessible. See Section 508.
Success criterion
A single testable requirement in WCAG, such as 1.4.3 Contrast (Minimum).
Tags (PDF)
The hidden structure in a PDF — headings, paragraphs, lists, tables, figures — that assistive technology reads.
Title II / Title III (ADA)
Title II covers state and local governments; Title III covers businesses open to the public. See compliance law.
Undue burden
A legal defense when an accessibility action would impose significant difficulty or expense, considering all available resources. It must be documented and doesn't remove the duty to provide access another way.
VPAT®
Voluntary Product Accessibility Template, published by the Information Technology Industry Council. Completed, it becomes an ACR.
WCAG
Web Content Accessibility Guidelines, published by the W3C. Version 2.2 is current; laws mostly cite 2.1 or 2.0 at Level AA. See WCAG 2.2 explained.

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